Privacy Policy
Introduction
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Organic Law 3/2018 on Data Protection and the Guarantee of Digital Rights (LOPDGDD), we hereby inform you about the processing of your personal data.
Data Controller
- Company Name: DEVELOP INDEX AMBIENTAL SL
- Registered office: Calle l’escultor ordoñez, 3 – plt 4, barcelona, 08016,
- CIF: B65329187
- Contact Phone number: (+34) 678 44 75 00
- Contact E-mail: info@mediambient.es
Purpose of the processing
We process the data you provide to us for the following purposes:
- Properly prepare the requested service proposal.
- Manage the procurement of the requested services and the corresponding billing.
- To maintain contact in order to gather information or provide information about the contracted services and/or changes to them.
- To assess the level of satisfaction with the services received.
- To send electronic communications regarding the company’s activities, updates, events, and news that may be of interest to you, in accordance with the nature of the service you have contracted, provided that you do not express your wish to opt out of receiving them, as permitted under Law 34/2002 of July 11 on Information Society Services and Electronic Commerce.
- With regard to contact requests, the data will be processed for the purpose of ensuring proper management and handling of the request in accordance with its nature.
Legal Standing
The legal basis for the processing of your data is your consent, which you may withdraw at any time without affecting the lawfulness of any processing that took place prior to the withdrawal. If you would like more information on this matter, please contact us at info@mediambient.es
Data Retention
The personal data provided will be retained only for as long as necessary to fulfill the purpose for which it was collected, for the duration of the relationship with the company, or until the data subject requests its deletion.
Once the purpose has been fulfilled or at the request of the data subject, the data will be securely deleted, ensuring that it is not stored unnecessarily, except in cases where retention is required by law (for example, accounting or tax regulations).
Recipients of the data
Personal data will not be disclosed to third parties, unless:
A legal obligation requiring the disclosure of such information (e.g., to competent authorities).
Provision of services by vendors that process data on behalf of the company, under a valid data processing agreement, ensuring compliance with the GDPR and confidentiality.
Examples of such vendors may include: hosting services, email, CRM, technical maintenance, and other tools necessary for the provision of the company’s services.
Under no circumstances will the data be sold or disclosed to third parties for marketing purposes without the express consent of the data subject.
Rights of Data Subjects
Data subjects may exercise the following rights at any time:
Right of Access: To know what personal data is being processed.
Correction: correcting inaccurate or incomplete information.
Erasure: Request that your data be deleted when it is no longer necessary for the purpose for which it was collected.
Right to object: to object to the processing of your data on legitimate grounds or to the sending of marketing communications.
Restriction of processing: Request that processing be restricted under certain circumstances.
Data portability: to receive the data provided in a structured format and, where applicable, to transfer it to another data controller.
Per exercir aquests drets, els interessats poden enviar un correu electrònic a info@mediambient.es amb l’assumpte “Protecció de Dades”, indicant clarament el dret que volen exercir i adjuntant còpia d’un document que permeti verificar-ne la identitat.
Furthermore, data subjects have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) if they believe that the processing of their data does not comply with current regulations.